Managed Services / AMS (Application Managed Services)
Our Managed Services model ensures your SAP Revenue Accounting and Reporting (RAR) system remains stable, compliant, and continuously optimized long after implementation. We provide flexible, SLA-driven support to handle operations, enhancements, and compliance updates.
Proactive System Monitoring
- Continuous monitoring of RAIs, contracts, and postings.
- Early detection of errors, failed jobs, and system bottlenecks.
- Automated alerts and dashboards for finance and IT teams.
Incident & Problem Management
- End-to-end issue resolution with defined SLAs.
- Root cause analysis to prevent recurring problems.
- Dedicated support teams for functional and technical RAR issues.
Enhancement & Change Management
- Implement minor enhancements and BRF+ rule updates.
- Support for new business scenarios and product launches.
- Ensure RAR processes remain aligned with evolving IFRS/ASC rules.
Regulatory & Compliance Updates
- Stay current with IFRS 15 / ASC 606 changes.
- Apply required RAR Support Packs (SP) and Functional Packs (FP).
- Ensure disclosure and audit reports meet new compliance standards.
User Support & Training
- Finance and IT helpdesk for RAR-related queries.
- Period-end close support and business user guidance.
- Ongoing training and knowledge transfer for controllers and accountants.
Regulatory & Compliance Updates
- Stay current with IFRS 15 / ASC 606 changes.
- Apply required RAR Support Packs (SP) and Functional Packs (FP).
- Ensure disclosure and audit reports meet new compliance standards.
Business Benefits
- Reduced total cost of ownership (TCO) by outsourcing RAR operations.
- Improved system reliability with proactive monitoring.
- Continuous compliance with accounting standards and audit requirements.
- Ability to focus internal teams on core business while we handle RAR.